There are a few things might be making the login process not go as expected.
Double check that the entered information matches your login credentials exactly - capitalization, spacing, and any extra characters included. Also be on the lookout for extra spaces in your entry (especially at the beginning and end of the username/password fields).
Forgotten Login Information
If you forgot your password/username, use the Forgot Password link on the login screen. The system will send a password reset link to the email address on file. If you don't have access to that email address contact the support team and we'll help get things rolling again.
In order to keep your account as secure as possible we only allow 10 incorrect login attempts before the account is locked down. In order to regain access to a locked account contact the support team.